Make your guests feel cared for

BNB UNIAug 28, 20240m 28s422 viewsScore 75
Hosting Operations
beginner
Guest Communication
Automation
Amenities
Guest Reviews
M

Summary

AI-generated

The presenter gives two tips to make your Airbnb guests feel cared for. First, text your guests late at night to let them know you are thinking about them. This will make your guests feel emotionally supported and that you are there for them if they have any problems during their stay. Second, use a guest communication tool to automate this process.

Key insights

  • Making sure your guests feel cared for can improve your ratings and make them feel emotionally supported.

Tools & resources

  • Hospitabletool

    Automates messaging to guests.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial