Most people have this bad habit
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Summary
AI-generatedWhen communicating with guests, don't make assumptions about their queries, and be direct in your answers. Ensure clarity to avoid misunderstandings that could negatively impact their stay.
Key insights
People often assume and answer questions as if they know the answers as a fact, even if they don't.
Mistakes to avoid
Avoid answering a question without actually knowing the answer as a fact, as this can lead to misunderstandings and guest dissatisfaction.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial