Property Management - Understand the flow of the pre-check-in form

LodgifyJul 8, 20204m 18s2.9K viewsScore 75
Hosting Operations
intermediate
pre-check-in form
guest management
automation
guest communication
PMS features
M

Summary

AI-generated

This video explains how to manage Lodgify's pre-check-in forms, detailing how to access guest information, edit details, and resend forms. It also walks through the guest's experience of filling out the form, from initial access to completion.

Key insights

  • The pre-check-in form collects guest details, arrival information, and legal data in a structured order, which is then organized within the booking's comments section.

Mistakes to avoid

  • Not enabling the legal data section in the guest module settings will prevent this information from being collected from guests via the pre-check-in form.

Tools & resources

  • Lodgify PMSplatform

    Lodgify offers Property Management System (PMS) features, including pre-check-in forms, to streamline operations and enhance the guest experience.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial