Protect your Airbnb rental with this tip!
Summary
To protect an Airbnb rental, especially in unusual situations like a guest reporting paranormal activity, it's essential to keep all communication within the Airbnb platform. Direct guests with concerns to document their experience in the Airbnb messaging system. This approach allows Airbnb to make informed decisions about the situation, such as refunding the guest, and provides a documented record for the host's protection.
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