Bring your team into Tasks

OwnerRezAug 19, 20265m 59s1 viewsScore 92
Hosting Operations
intermediate
Team Management
Cleaning Systems
Maintenance
Automation
OwnerRez
M

Summary

AI-generated

OwnerRez has updated its Tasks system to allow full team collaboration directly within the Portal. This update introduces role-based permissions (Worker vs. Manager), allowing cleaners and maintenance staff to see their specific tasks, add photos, and submit notes while keeping sensitive property data secure.

Key insights

  • Security is maintained by scoping task visibility only to the properties specifically assigned to that portal user, ensuring staff don't see data for unrelated properties.

Mistakes to avoid

  • Allowing all users to 'Resolve tasks' if you prefer to have a manager verify work (like cleaning) before the task is officially closed in the system.

Tools & resources

  • Reszitool

    OwnerRez's internal automation tool that can auto-create tasks based on booking events.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial