Responding to discount requests, late check outs, pets and more!
Summary
This video by Kylee & Steven of Arrivls covers how to respond to common guest inquiries, focusing on pet requests, late check-outs, and discounts. They emphasize following platform policies and setting clear, fair expectations to avoid issues, while also suggesting strategies for offering optional amenities for an extra fee.
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Curated by Learn STR by GoStudioM