Response to Airbnb, Brian Chesky's 4 Step Action Plan

406 viewsPublished: April 1, 202019m 36sScore: 75
Hosting Operations
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Airbnb

Summary

The hosts of Vacation Rental Machine discuss and analyze Airbnb CEO Brian Chesky's response to host feedback which includes a plan to stabilize host business, rally community support, and give hosts a direct line into Airbnb’s strategic planning. Topics include a relief fund, cancellation payouts, direct support, and more.

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