The Art of Ignoring Your Cleaners

Optimize My Airbnb: I Help Airbnb Hosts Make MoneyMay 15, 20250m 54s807 viewsScore 75
Hosting Operations
beginner
Cleaning Systems
Turnover
Guest Communication
Problem Guests
Experienced Hosts
M

Summary

AI-generated

This video explains why cleaning staff will report that a guest was "extra dirty" and what hosts should do with this information. It is expected that guests will be dirty and that the staff will do the cleaning. If there is damage, that is the key thing to report.

Key insights

  • Cleaners are a host's biggest asset and it's important to let them do their jobs without much interference.

Mistakes to avoid

  • Don't immediately message a guest complaining about the mess. This is expected unless there is actual damage.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial