- Home
- /
- Videos
- /
- Hosting Operations
- /
- The Hidden Power of EXTRA Communication With Guests - EP 531 Vacation Rental Success Podcast
The Hidden Power of EXTRA Communication With Guests - EP 531 Vacation Rental Success Podcast
Summary
This episode of the Vacation Rental Success podcast features Andy McNulty from Touch Stay discussing their 2023 guest communication study. Key topics include optimal communication frequency, preferred communication methods at different stages of the guest journey, and the significant impact of guest communication on reviews and revenue.
More from Hosting Operations
MakeMyTrip and Ixigo are partnering with OpenAI to integrate AI across their platforms. This collaboration aims to revolutionize the travel experience, supporting features like trip planning and booking. The integration is designed to personalize and convert inspiration into confirmed bookings, offering personalized outcomes at scale.
An Airbnb host faced an unusual guest request, uncovering a potential 'big problem' impacting their operations. Details of the odd request and the subsequent realization about its negative consequences for the host's business model are presented. Further investigation revealed a significant issue that hosts should be aware of.
This article from WDSU focuses on identifying potential scams related to spring break travel. It highlights red flags travelers should be aware of when booking accommodations, such as unrealistic prices or demands for unconventional payment methods. Knowing these potential pitfalls will help hosts and guests alike prevent fraud and ensure a safe and positive booking experience.
Curated by Learn STR by GoStudioM



