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- The Hidden Power of EXTRA Communication With Guests - EP 531 Vacation Rental Success Podcast
The Hidden Power of EXTRA Communication With Guests - EP 531 Vacation Rental Success Podcast
Summary
This episode of the Vacation Rental Success podcast features Andy McNulty from Touch Stay discussing their 2023 guest communication study. Key topics include optimal communication frequency, preferred communication methods at different stages of the guest journey, and the significant impact of guest communication on reviews and revenue.
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