The Lodgify Academy: Tech & Hosting with Enso Connect

LodgifyFeb 21, 202315m 57s764 viewsScore 75
Hosting Operations
intermediate
guest experience platform
contactless check-in
upsells
guest verification
AI messaging
M

Summary

AI-generated

This video explores how technology, specifically guest experience platforms like Enso Connect, can help vacation rental hosts improve efficiency, personalize guest interactions, and increase revenue. Learn how to leverage tech for contactless check-in, upsells, verification, and streamlined communication to meet modern guest expectations.

Key insights

  • The future of hospitality involves seamless digital experiences, self-service options, AI-driven personalization, and the integration of various tech systems with property management software.

Mistakes to avoid

  • Relying solely on OTAs for reservations can lead to high fees, loss of guest data, and limited control over guest relationships; hosts should aim to increase direct bookings.

Tools & resources

  • Lodgifyplatform

    Lodgify offers a Channel Manager and PMS to help vacation rental owners manage their business and connect with various tools.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial