The truth about the Airbnb security deposit

5.8K viewsPublished: November 2, 20173m 0sScore: 75
Hosting Operations
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Summary

This video explains that the Airbnb security deposit doesn't function as a traditional deposit because the guest doesn't pay it upfront. Instead, hosts must go through the Airbnb resolution center to claim damages, providing documentation such as photos, videos, receipts, and written estimates. The outcome of the claim depends on Airbnb's assessment of the provided documentation and the guest's credit card status.

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