This Airbnb guest tried to scam me but I won

122 viewsPublished: March 27, 20251m 12sScore: 75
Hosting Operations
intermediate
Problem Guests
Guest Communication
OTA Strategy
VRBO

Summary

In this video, the host recounts how a guest tried to scam him after booking a stay through VRBO. The guest claimed the rental was misrepresented, leading to a chargeback that was disputed by the host, eventually winning the case after providing sufficient documentation to Stripe. The video discusses the pros and cons of hosts taking direct payments vs. letting Airbnb handle payments.

Related Videos

More from Hosting Operations

Short-term rental boom puts humanoid robots to work on short gigs - Khmer Times

This article from the Khmer Times discusses the emerging trend of humanoid robots entering the short-term rental (STR) industry to perform short gigs. While the specifics of these gigs are not detailed, the article points toward further automation in the STR market, offering potential opportunities for improved operational efficiency. However, the impact of this technological shift on traditional roles is not examined.

1 day ago75
My Airbnb Host Asked Us to Take Out the Trash, Strip the Beds, Start the Laundry, and Vacuum Before Leaving, Then Still Charged a Full Cleaning Fee - AOL.com

A recent article highlights a frustrating guest experience where an Airbnb host requested extensive cleaning tasks before checkout, yet still charged a full cleaning fee. This practice raises concerns about fairness and transparency in STR hosting. Hosts should review their cleaning policies and ensure they align with the fees charged to avoid negative guest experiences and reviews.

1 day ago85
Templeton vacation rental company promotes new Field Operations Manager - Paso Robles Daily News

A Templeton vacation rental company has promoted a new Field Operations Manager. This suggests operational growth and potential expansion for the company. The appointment indicates a focus on enhancing on-site management and guest experience within their STR operations.

1 day ago65

Curated by Learn STR by GoStudioM