This is how I plan to increase my 5-star reviews

408 viewsPublished: October 27, 20241m 0sScore: 75
Hosting Operations
intermediate
Guest Reviews
Guest Communication
Cleaning Systems

Summary

The host shares his strategy to increase 5-star reviews by having his cleaner write handwritten notes to guests to make them feel more welcome, encouraging them to reach out if they need anything during their stay. This proactive approach helps address issues before they are reflected in reviews.

Related Videos

More from Hosting Operations

Short-term rental boom puts humanoid robots to work on short gigs - Khmer Times

This article from the Khmer Times discusses the emerging trend of humanoid robots entering the short-term rental (STR) industry to perform short gigs. While the specifics of these gigs are not detailed, the article points toward further automation in the STR market, offering potential opportunities for improved operational efficiency. However, the impact of this technological shift on traditional roles is not examined.

about 20 hours ago75
My Airbnb Host Asked Us to Take Out the Trash, Strip the Beds, Start the Laundry, and Vacuum Before Leaving, Then Still Charged a Full Cleaning Fee - AOL.com

A recent article highlights a frustrating guest experience where an Airbnb host requested extensive cleaning tasks before checkout, yet still charged a full cleaning fee. This practice raises concerns about fairness and transparency in STR hosting. Hosts should review their cleaning policies and ensure they align with the fees charged to avoid negative guest experiences and reviews.

about 21 hours ago85
Templeton vacation rental company promotes new Field Operations Manager - Paso Robles Daily News

A Templeton vacation rental company has promoted a new Field Operations Manager. This suggests operational growth and potential expansion for the company. The appointment indicates a focus on enhancing on-site management and guest experience within their STR operations.

1 day ago65

Curated by Learn STR by GoStudioM