This is how I plan to increase my 5-star reviews
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Summary
AI-generatedThe host shares his strategy to increase 5-star reviews by having his cleaner write handwritten notes to guests to make them feel more welcome, encouraging them to reach out if they need anything during their stay. This proactive approach helps address issues before they are reflected in reviews.
Key insights
Proactively encouraging guests to communicate issues during their stay allows hosts to resolve problems before they result in negative reviews.
Mistakes to avoid
Failing to make guests feel comfortable reaching out with problems can lead to issues being reported only in the review, which can't be rectified.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial