This Is KILLING Your Five Star Ratings!
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Summary
AI-generatedJames Svetec recommends preventative maintenance for short-term rentals to avoid negative impacts on ratings and lower costs compared to waiting for issues to arise and then fixing them. He uses the analogy of personal health and making sure to proactively take care of your home before it causes problems. He calls fixing problems after they arise 'curative maintenance'.
Key insights
Preventative maintenance is more cost-effective than waiting for something to break before fixing it.
Mistakes to avoid
Only addressing maintenance issues after they break can result in negative guest reviews and higher overall costs.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial