Town Hall meeting, January 12th, 2022

HospitableJan 20, 202258m 54s56 viewsScore 75
Hosting Operations
intermediate
Airbnb API
smart locks
direct booking
customer support
product updates
M

Summary

AI-generated

This Town Hall meeting covers crucial updates for short-term rental hosts, including the mandatory Airbnb API integration changes, company growth, new product features like smart lock integrations, and strategies for improving host operations and guest experience. Hosts will learn about upcoming changes, new tools, and how Hospitable is evolving to better serve their needs.

Key insights

  • Airbnb is implementing severe changes to its legacy API integration on January 24th, requiring hosts to migrate to the official integration to avoid issues like message delivery failures and reservation update problems. The official integration offers real-time messaging.

Tools & resources

  • Hospitable Support Teamservice

    Hospitable provides a customer support team, including individuals like Alisa and Zac, who can assist with early access to new features such as the Schlage smart lock integration.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial