Town Hall meeting, November 24th, 2021
Summary
AI-generatedThis town hall covers Hospitable's recent product updates, including improvements to direct booking sites, reservation sync, and the Airbnb integration. It also discusses team growth, customer satisfaction metrics, and upcoming marketing initiatives.
Key insights
Customer satisfaction achieved a record Net Promoter Score (NPS) of 89 for the week of November 7th-13th, indicating a world-class product that makes customers very happy.
Mistakes to avoid
Relying solely on legacy or unofficial integrations with platforms like Airbnb can lead to issues and disruptions, highlighting the importance of migrating to official, supported connections.
Tools & resources
Hospitable Careersplatform
Hospitable is actively recruiting for various roles, including a VP of Engineering and technical support, indicating significant company growth and investment in its team.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial