Focus Session - Descriptions, Guest Instructions, and Health & Safety

OwnerRezAug 19, 202620m 47s2 viewsScore 88
Hosting Operations
intermediate
Listing Description
Guest Communication
Check-in
Checkout
OwnerRez
M

Summary

AI-generated

This webinar provides a detailed walkthrough of optimizing property descriptions, guest instructions, and health and safety settings within the OwnerRez platform. It highlights channel-specific requirements, the use of description overrides for different OTAs, and how to avoid common sync errors with platforms like Airbnb and VRBO.

Key insights

  • The 'Check Out Tasks' section in OwnerRez currently only syncs directly with Airbnb; for other channels, you must include these instructions in the description or automated messages.

Mistakes to avoid

  • Including contact information like phone numbers, email addresses, or external links in your description will cause sync failures with Airbnb.

Tools & resources

  • OwnerReztool

    A comprehensive property management software for managing short-term rentals and syncing content across multiple channels.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial