VRS544 - How to Master Guest Screening For Your Short Term Rentals: The Key to Protecting Your Bu...

22 viewsPublished: January 31, 202451m 54sScore: 82
Hosting Operations
intermediate
Problem Guests
Guest Communication
Insurance
Automation

Summary

This episode of Vacation Rental Success, part of Stir Crazy Month, delves into the importance of guest screening in the modern short-term rental landscape, emphasizing balancing guest-centric communication with effective safety measures to prevent damage, identify fraud, and combat fraudulent chargebacks. The episode features Leo Walton from Superhog, who discusses strategies for successful guest vetting, and the importance of having the right insurance in place, referencing Proper Insurance.

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