We send these 5 message templates to every Airbnb guest (and you can copy + paste)
Summary
AI-generatedLearn how to streamline short-term rental guest communication by using five essential message templates for inquiries, bookings, check-in day, mid-stay check-ins, and check-outs. This approach balances efficiency with personalization, enhancing the guest experience without full automation.
Key insights
The 'Thank You for Booking' message can include a link to a host's blog with local recommendations, subtly introducing the possibility of direct bookings for future stays.
Mistakes to avoid
Sending a long list of checkout instructions on the morning of departure can overwhelm guests who are busy packing, potentially leading to missed steps or frustration.
Tools & resources
Airbnb check-in instructions link generatortool
Hosts can use a provided web link template to create a shareable link for their Airbnb check-in instructions, which can be customized by adding their specific property ID number.
Frequently Asked Questions
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial