Focus Session - Bookings

OwnerRezAug 19, 202621m 24s5 viewsScore 85
Hosting Operations
intermediate
Guest Communication
Bookkeeping
Expenses
Automation
OwnerRez
M

Summary

AI-generated

This webinar provides a comprehensive walkthrough of managing bookings within the OwnerRez property management system. It covers the newly redesigned booking overview, detailed financial breakdowns (charges and transactions), handling security deposits, managing automated guest messages, and tracking booking-specific expenses and legal agreements.

Key insights

  • Booking rules (payment schedules and cancellation policies) are 'snapshotted' at the time of booking, ensuring historical accuracy even if you change your global settings later.

Mistakes to avoid

  • Don't use the 'Edit Template' or 'Edit Trigger' buttons within a specific booking's message tab unless you intend to change that template globally for all future bookings; these are not booking-specific overrides.

Tools & resources

  • OwnerReztool

    The primary software demonstrated for managing bookings, transactions, and guest communication.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial