How To Remove A Bad Airbnb Review | Short Term Rental Management

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The Short Term Shop

Hosting Operations
intermediate
Guest Reviews
OTA Strategy
Problem Guests
Guest Communication

Summary

In this episode of The Short Term Shop, the host discusses strategies for removing negative reviews on short-term rental platforms like Airbnb and VRBO. He emphasizes understanding platform policies and knowing different approaches such as honesty, sympathy or anger, or reaching out to the guest, but notes removing bad reviews is unlikely.