I cancelled on a guest on Airbnb, penalty-free! (he seemed sus)

448 views10 months ago1m 30sScore: 75

BNB UNI

Hosting Operations
intermediate
Guest Communication
Problem Guests
Airbnb

Summary

The host discusses an experience canceling an Airbnb guest reservation due to feeling uncomfortable with the guest's profile, which was new, had no profile photo or reviews, and had suspicious communication. The host contacted Airbnb and cited a term in Airbnb's conditions stating that a guest with a lack of profile information that concerns the host can be canceled.