EP21 - Building the Capacity to Execute

OwnerRezSep 7, 202623m 1s2 viewsScore 78
Pricing & Profitability
advanced
Pricing Strategy
Revenue Management
Automation
OwnerRez
Experienced Hosts
M

Summary

AI-generated

Paul and Chris from OwnerRez discuss the philosophy of execution, drawing parallels between endurance training and business management. They emphasize the importance of 'base building'—establishing consistent, low-level operational excellence to create the capacity for 'reaching' during peak opportunities. The conversation also explores OwnerRez's transition to value-aligned pricing and why the final 5-10% of effort often defines true quality.

Key insights

  • The final 5-10% of effort is where 'good' becomes 'polished' and high quality; most people stop at 90%, but the value is in the finish.

Mistakes to avoid

  • Don't avoid price increases for so long that you become unable to staff correctly or support your guests properly; pricing must eventually reflect the cost of excellence.

Tools & resources

  • OwnerReztool

    Comprehensive property management software designed for short-term rental owners.

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial