How to handle discount requests on Airbnb

Short Term Sage - Airbnb, Vacation Rental HostMar 30, 20214m 20s2.7K viewsScore 75
Pricing & Profitability
intermediate
discount requests
pricing strategy
revenue management
booking conversion
value-adds
M

Summary

AI-generated

This video teaches short-term rental hosts how to effectively handle discount requests without sacrificing revenue. Learn strategies like defining a discount policy, using messaging templates, leveraging dynamic pricing, and offering value-adds instead of price cuts.

Key insights

  • For longer reservation requests, focus on converting guests to book directly or finding a profitable middle ground rather than automatically offering additional discounts on published rates.

Mistakes to avoid

  • Giving a blanket 'no' to all discount requests can alienate potential guests, while accepting unrealistic requests (e.g., 70% off) erodes revenue and sets a poor precedent.

Tools & resources

  • Airbnb Masterclasscourse

    Short Term Sage offers an Airbnb Masterclass for hosts looking to improve their business operations and profitability.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial