More Guests Are Asking for Discounts During COVID. How I'm Handling It

4.2K viewsPublished: August 20, 20204m 59sScore: 75
Pricing & Profitability
intermediate
Pricing Strategy
Revenue Management
Guest Communication
Dynamic Pricing
Occupancy

Summary

Richard Fertig discusses the rise in guests asking for discounts due to COVID-19-related booking uncertainty. He recommends using a standard response to discount requests, sticking to your pricing unless financially necessary to lower it, and utilizing dynamic pricing tools to maximize profitability. The key is to run your business with confidence, not desperation.

Related Videos

More from Pricing & Profitability

Seattle Airbnb hosts capitalize on World Cup as bookings surge - The Business Journals

Seattle Airbnb hosts are experiencing a surge in bookings due to the upcoming World Cup. This presents a prime opportunity for hosts in the area. Take advantage of the increased demand to maximize occupancy and revenue during this time.

1 day agoSeattle, WA75
News article thumbnail
Meliá’s Upmarket Bet Pays Off in Spain. Cuba Is Another Story

Meliá Hotels' strategy in Spain showcases the potential of premium branding and revenue growth, with net profit rising significantly in 2025. Projections for 2026 anticipate continued growth in RevPAR. However, the company's performance in Cuba underscores the vulnerability of the hospitality sector to external factors and market instability.

1 day agoSpain75
World Cup coming to Arlington: Here's how Texans can cash in with Airbnb - kcentv.com

Arlington, Texas, is preparing for the World Cup, presenting a potential surge in demand for short-term rentals. Hosts in the area could experience increased booking rates. This could provide an opportunity for hosts to increase revenue through strategic pricing and marketing.

1 day agoArlington, TX85

Curated by Learn STR by GoStudioM