Use This Message When An Airbnb Guest Asks For A Discount

Optimize My Airbnb: I Help Airbnb Hosts Make MoneyMay 3, 20221m 4s1.4K viewsScore 75
Pricing & Profitability
intermediate
guest communication
discount strategy
automated messaging
booking conversion
M

Summary

AI-generated

Learn how to handle guest discount requests effectively by using an automated message that defers discounts to the week before check-in. This strategy leverages high demand to secure bookings at full price or encourages guests to book sooner.

Key insights

  • Guests often compare listings based on price, stating 'this other one is a hundred dollars cheaper.' A common host response is to hope they enjoy their stay elsewhere, trusting that quality listings will book regardless.

Mistakes to avoid

  • Directly negotiating discounts with every guest can devalue your listing and attract price-sensitive travelers who may not be ideal guests. It also requires significant manual effort.

Tools & resources

  • Smartbnbtool

    Smartbnb is a tool that can automate responses to common guest inquiries, such as discount requests, saving hosts time and ensuring consistent communication.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial