A damage waiver sounds like protection, until it's the reason a guest books somewhere else…
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Summary
AI-generatedThis video highlights how flat-fee damage waivers can inadvertently lower occupancy rates by disproportionately increasing the cost of short, low-cost stays. It advocates for property protection strategies that don't add visible fees for the guest at checkout.
Key insights
Flat fees for damage waivers hit short, low-cost stays the hardest, sometimes adding as much as 50% to the total booking cost.
Mistakes to avoid
Charging a flat damage waiver fee regardless of the Average Daily Rate (ADR) or length of stay, which can price you out of the market for short bookings.
Tools & resources
Revenue Potential Quizwebsite
A tool to help hosts identify how much more their property could be earning.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial