Respond to every #airbnb review

494 viewsalmost 2 years ago0m 43sScore: 85

BNB UNI

Hosting Operations
beginner
Guest Reviews
Guest Communication
Airbnb

Summary

Responding to every review on your Airbnb listing, including the bad ones, shows future guests that you care about your listing and their experience. For good reviews, thank them and highlight what they enjoyed. For neutral reviews, thank them for what they liked and address what they didn't, stating any fixes made. For bad reviews, acknowledge their feedback and that the issues have been addressed.