Hospitable Direct 101: Send or Request Money

Summary

This video explains how to manage ad hoc payments and refunds in Hospitable, including how to collect extra fees or issue refunds to guests. Refunds can be processed up to 14 days after a booking is completed, and the host's balance impacts the refundable amount. When requesting payments, hosts should remember that the amount will be the total the guest will be charged, but it will still be subject to service charges.