VRS540 - We Could Write a Book About Short-Term Rental Management - With Craig White

Summary

Heather Bayer and Craig White reminisce about their 20 years co-managing CottageLINK Rental Management, sharing humorous and challenging stories from dealing with demanding guests and unexpected property issues. They reflect on how technology, guest expectations, and regulations have transformed the short-term rental industry since the early 2000s, emphasizing the importance of adapting to change and prioritizing guest satisfaction.