How to Set Up an Accessibility Friendly Airbnb
Summary
This article, originally published in 2020, discusses setting up an accessibility-friendly Airbnb listing. The article shares tips on how hosts can accommodate differently-abled travelers and the potential marketing benefits of doing so. Hosts should consider how to make their properties more accessible, such as step-free access and roll-in showers, to potentially stand out in their market.
Key Insights
- •Many markets have very few short-term rental (STR) units that accommodate travelers with limited mobility or other special needs, so accessible listings stand out.
- •The Superhost behind Zennia Hospitality, has maintained a remarkable 4.99 average over 188 reviews by stressing hospitality and cleanliness.
Action Items
- ✓Underpromise and overdeliver.Effort: lowImpact: medium
- ✓Consider designing a listing with wheelchair access.Effort: mediumImpact: high
- ✓Make sure units are super-clean.Effort: lowImpact: medium
- ✓Be yourself in interactions with guests.Effort: lowImpact: medium
Tools & Resources
- →Zennia Hospitality: Margie Schrader is the Superhost behind Zennia Hospitality.
- →Airbnb: Margie on Airbnb
- →STR Profit Academy: STR Profit Academy
- →Airbnb’s COVID-19 Cleaning Guidelines: Airbnb’s COVID-19 Cleaning Guidelines
- →CDC Guidelines: CDC Guidelines on Cleaning & Disinfecting
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