EP120: This Week in the World of Airbnb

Get Paid For Your Pad
Published: January 20, 2017
Hosting Operations

Summary

This episode of Get Paid for Your Pad discusses several topics relevant to Airbnb hosts, including the departure of Chip Conley from Airbnb and new regulations in Santa Monica. It also includes excerpts from The New York Times article about Superhosts and provides insights on revenue management and CEO focus in STR businesses. Hosts can gain tips on how to improve their operations and strategies.

Key Insights

  • Santa Monica brought in $51 million from hotel taxes, with $1.8 million coming from Airbnb.
  • Only 7% of Airbnb hosts are 'Superhosts.'

Action Items

  • Focus on honesty, even about negative aspects, and quickly solve problems to enhance guest experience and potentially achieve Superhost status.
    Effort: low
    Impact: medium
  • Consider implementing a revenue management routine that includes daily and weekly pricing workflows to stay ahead of the market, according to Jasper Ribbers.
    Effort: medium
    Impact: high

Tools & Resources

  • The Guide to Being an Airbnb Superhost: The article in The New York Times about being a Superhost.(www.nytimes.com/2017/01/11/technology/personaltech/the-guide-to-being-an-airbnb-superhost.html)
  • Hostfully.com: Hostfully.com can be used to create custom digital guidebooks for guests.(hostfully.com)

Common Mistakes

  • Over-emphasizing activity instead of strategic focus can hinder business growth, according to the article on CEO focus.
  • Failing to establish a consistent revenue management routine can lead to underperformance.

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