EP123: Improve Your Guest Experience With YourWelcome

Get Paid For Your Pad
Published: January 30, 2017
Hosting Operations

Summary

This article discusses the YourWelcome tablet system, a tool hosts can use to provide information to guests, sell additional services, and potentially increase 5-star reviews. The article also touches on revenue management strategies, and CEO-level focus in STR businesses. Hosts should consider using tools like YourWelcome to improve the guest experience, and implementing revenue management routines.

Key Insights

  • The cost of Your Welcome varies by region, with a 30% lifetime discount available using the code "GPFYP".
  • Your Welcome offers a tablet system for hosts to provide information and sell services, potentially leading to increased 5-star reviews.

Action Items

  • For STR CEO's, identify the biggest bottleneck in your STR business.
    Effort: medium
    Impact: high
  • Implement a consistent revenue management routine.
    Effort: medium
    Impact: high
  • Hosts should consider using a tool like Your Welcome to enhance guest experience and potentially boost revenue through service offerings.
    Effort: low
    Impact: medium

Tools & Resources

  • Freewyld Foundry: Learn more about Freewyld Foundry → https://www.freewyldfoundry.com(https://www.freewyldfoundry.com)
  • YourWelcome: Visit yourwelcome.com to sign up for YourWelcome and use code "GPFYP" for a 30% lifetime discount.(yourwelcome.com)
  • Hostfully.com: This episode is sponsored by Hostfully.com where you can create a custom digital guidebook for your guests!(Hostfully.com)

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