Insight
The host achieved a 91% return rate on guest reviews by promising a positive review, sending a thank you message, and reviewing guests immediately after receiving an email.
This podcast episode from 2017 offers insights from a short-term rental pioneer with 20 years of experience. The episode details marketing strategies, guest review automation, and the importance of clear communication and branding your listing.
The host achieved a 91% return rate on guest reviews by promising a positive review, sending a thank you message, and reviewing guests immediately after receiving an email.