How Alma Bair Went From 1 to 50 Luxury Villas in Puerto Rico

Get Paid For Your Pad
Published: May 22, 2019
Hosting Operations

Summary

This article discusses how Alma Bair scaled her vacation rental management business from 1 to 50 luxury villas in Puerto Rico. It highlights challenges like reservation management systems and owner communication, while also emphasizing the value of local expertise and partnering with destination management organizations. Hosts can learn from Alma's experiences in scaling a short-term rental business, marketing remotely, and customizing guest experiences.

Key Insights

  • The business growth was primarily organic through word of mouth and inquiries from neighbors.
  • Alma markets through a monthly newsletter and third-party platforms in addition to her own website.
  • Alma Bair grew her vacation rental management business from managing a single property to managing 50.

Action Items

  • Consider partnering with a local destination management organization to gain access to analytics about the marketplace.
    Effort: medium
    Impact: medium
  • Evaluate your reservation management system to see if it can scale with your needs.
    Effort: medium
    Impact: medium

Tools & Resources

  • Keys to Bali, VRMA International Conference, PROSTATE 1000 Bike Ride: Resources mentioned include Keys to Bali, VRMA International Conference, and the PROSTATE 1000 Bike Ride.

Common Mistakes

  • Working with owners who cancel bookings is a challenge.

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