Why Is Vrbo Shifting from Pro-Host to Pro-Guest with Its Major Reversal on Guest Refund Policies?

This article from PriceLabs discusses VRBO's shift toward prioritizing guest refunds, suggesting a change in platform strategy. The key reversal impacts host refund policies, potentially reducing host control and increasing guest-friendliness. This shift could impact host profitability and management, requiring hosts to adapt strategies for bookings and guest communication.