Airbnb Host Refuses To Let Renters Stay In The Unit They Reserved, So They Complain To Airbnb Who Kicks The Host Off The App - TwistedSifter
Summary
An Airbnb host refused to let renters stay in the reserved unit, leading to a complaint and the host's removal from the platform. Hosts should prioritize fulfilling bookings and maintaining guest communication to avoid account suspension. Ensure you are prepared to honor all reservations.
Action Items
- ✓Make sure to honor all reservations and ensure the unit is ready for guests.Effort: lowImpact: high
- ✓Communicate clearly with guests regarding their booking.Effort: lowImpact: medium
Common Mistakes
- ⚠Refusing to allow renters to stay in a reserved unit can lead to complaints and removal from the Airbnb platform.
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