Wyndham and Marriott’s Agentic Plans Put Pressure on Booking. Are the Concerns Justified?
Summary
Marriott and Wyndham's adoption of agentic AI is putting pressure on Online Travel Agencies (OTAs), potentially cutting them out of the picture. However, analysts believe these fears are overstated because most hotels are independents. Booking Holdings saw its share price drop 30% due to these concerns. Independent hosts should keep an eye on OTA strategies to stay competitive.
Key Insights
- •Booking Holdings share price dropped roughly 30% due to investor concerns about hotel chains using agentic AI to cut out OTAs.
- •The vast majority of the world's hotels are independents, making it harder for them to move away from OTAs.
Action Items
- ✓Consider investing more in direct booking strategies and marketing to build relationships with your guests as OTAs may be less influential.Effort: mediumImpact: medium
- ✓Keep an eye on OTA policies and potential changes to how they interact with independent properties and pricing.Effort: lowImpact: medium
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