Luxury Brands Have Been Marketing to Humans. But Their Next Booking May Be AI.

Skift·Published May 1, 2026·Growth & Marketing
Luxury Brands Have Been Marketing to Humans. But Their Next Booking May Be AI.
Summary

Luxury hospitality is increasingly relying on AI agents to find and book properties, with human web traffic decreasing. Agents like Perplexity and OpenAI are now significant traffic sources, researching and comparing options for guests. This shift requires brands to optimize listings for AI discoverability and understand these new booking dynamics.

Key takeaway
Insight

The article references the use of AI agents like Perplexity, Comet, OpenAI, and Claude.

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