This Is KILLING Your Five Star Ratings!

118 viewsabout 3 years ago0m 57sScore: 75

James Svetec

Hosting Operations
intermediate
Maintenance
Guest Reviews

Summary

James Svetec recommends preventative maintenance for short-term rentals to avoid negative impacts on ratings and lower costs compared to waiting for issues to arise and then fixing them. He uses the analogy of personal health and making sure to proactively take care of your home before it causes problems. He calls fixing problems after they arise 'curative maintenance'.