Implement this one strategy to get more 5 star review!

435 viewsabout 3 years ago0m 32sScore: 85

Michael Chang

Hosting Operations
beginner
Guest Reviews
Guest Communication
Amenities

Summary

The speaker emphasizes the importance of labeling everything in the short-term rental property to enhance the guest experience and minimize questions. They recommend labeling light switches and cabinet contents directly on the outside for easy visibility, even if it looks 'ugly'. Guests consistently express appreciation for this detail in their reviews and messages.