Damages: what happens after you report to Airbnb? #airbnbhosting #shorttermrentals

760 viewsover 1 year ago0m 28sScore: 75

Lydia Patel

Hosting Operations
beginner
Problem Guests
Guest Communication
Airbnb

Summary

Lydia Patel shares her experience with handling damages reported on Airbnb. If guests admit to the damages and charges, they will pay. If guests deny it, the claim goes to Airbnb for adjudication. She emphasizes the importance of responding promptly and being understanding of guests.