How to Get More Return Guests

Build Short Term Rental WealthJun 6, 202311m 42s163 viewsScore 85
Growth & Marketing
intermediate
repeat guests
direct booking
guest communication
email marketing
text marketing
M

Summary

AI-generated

Learn how to increase repeat bookings by implementing a strategic post-checkout communication funnel. This involves leveraging reciprocity, building relationships, and using automated tools to engage past guests and encourage direct bookings.

Key insights

  • Sending checkout instructions early, the morning before checkout, can reduce guest stress and prompt them to prepare, leading to a smoother departure.

Mistakes to avoid

  • Sending generic or purely sales-driven communications to past guests without providing value will lead to them opting out or ignoring your messages.

Tools & resources

  • StayFitool

    StayFi is a platform recommended for capturing guest contact information, crucial for building a list for re-engagement marketing.

Frequently Asked Questions

Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial