VRS646 - NotebookLM & the New Age of STR Team Training
Summary
Heather Bayer introduces a revolutionary approach to STR team training using Google's NotebookLM. The episode demonstrates how hosts can transform existing SOPs, podcasts, and videos into structured onboarding plans, quizzes, and micro-training sessions using AI. The core philosophy emphasizes starting with small, specific training needs to build a culture of consistency and confidence across cleaning, maintenance, and guest service teams.
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Curated by Learn STR by GoStudioM