VRS645 - Duct Tape Doesn't Scale: Onboarding, Training, and Thriving in 2026
Summary
This episode explores the critical necessity of moving away from 'duct-tape' operational fixes toward formal onboarding and training systems in short-term rental management. Mike and Heather Bayer discuss how formalizing education and adopting AI tools can prevent business fragmentation as a company scales. They emphasize that professional development and structured systems are what separate successful property managers from those constantly fighting fires.
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