How SuiteOp Helps Operators Drive Revenue with Upsells & Reviews ft. Simon Seroussi
Summary
In this episode of RevLabs, Simon Seroussi, Co-founder & COO of SuiteOp, discusses revenue boosting strategies for STR hosts focusing on effective upsells, managing guest reviews, and navigating Airbnb's compliance rules. Key areas covered include the importance of thoughtful physical items and damage waivers in generating new income streams, how strong reviews impact pricing yields, and specific approaches for direct upselling that comply with Airbnb policies.
More from Growth & Marketing
Airbnb's Community Fund supports Yayasan R.O.L.E. in Bali, focusing on waste reduction and women's empowerment through education and training for employment in the hospitality sector. The program also supports environmental stewardship and waste management, aligning with sustainable tourism practices. The donation is a recognition of the work done by the Indonesia Airbnb Host Community.
Starwood Hotels, after a revival, plans to remain a small, intentionally curated brand, focusing on high profitability. CEO Raul Leal highlights the importance of compelling content and experiences, leveraging social media and AI chatbots for discovery. This strategy reflects changing market dynamics and the power of content marketing.
Kayak's new ad campaign overlooks the impact of AI on travel planning, a notable shift as one-third of U.S. travelers now use AI for travel research. The ads focus on traditional booking methods. This missed opportunity may lead to a slower adoption of Kayak's services against competitors leveraging AI.
Curated by Learn STR by GoStudioM