VRS620 - Staying Human: The Power of Vulnerability in Vacation Rental Leadership

9 viewsPublished: July 16, 202557m 44sScore: 77
Growth & Marketing
intermediate
Team Management
Guest Communication
OTA Strategy
Insurance
Multiple Properties

Summary

Heather Fillmore of StayLuxe Properties discusses maintaining professionalism and open communication in STR, especially when facing personal or global challenges. She stresses that owners should be shown facts and given a forward-thinking vision and discusses embracing her vulnerability as an introvert in leadership.

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