Is there a limit on what you can charge guests for damages? Let’s find out…
Summary
AI-generatedThis video addresses a critical mistake in damage deposit management: the authorized amount acts as a hard cap on what you can recover. Tim Hubbard explains the operational difference between authorizing a hold and receiving funds, urging hosts to set appropriate limits and established protocols to avoid losing money on repairs.
Key insights
There is a significant difference between 'charging' a deposit (placing a hold) and 'receiving' the actual funds; confusing these two leads to unprotected listings.
Mistakes to avoid
Finding damages after a subsequent guest has checked in, which makes it nearly impossible to prove which guest was responsible.
Tools & resources
Airbnb House Rules Templatetemplate
A template to help define guest expectations and liability for damages.
Curated by Learn STR by GoStudioM · Summary & key insights generated by AI · Reviewed by editorial