21 House Rules my Team Uses (after managing over 60 000 guests)

969 viewsPublished: November 25, 20250m 33sScore: 80
Hosting Operations
intermediate
House Rules
Guest Communication
Problem Guests
Airbnb

Summary

The video emphasizes the importance of updating STR house rules to protect hosts and properties and set guest expectations as platforms become stricter and guests more informed. It discusses using house rules for legal protection in case something goes wrong, and it provides a template that can be used to avoid reinventing the wheel.

Related Videos

More from Hosting Operations

Airbnb property owner says fake elderly profile led to massive party, property damage over the weekend - Citrus Heights Sentinel

An Airbnb property owner in Citrus Heights reported a massive party and property damage caused by a guest using a fake elderly profile. This incident highlights the risks of fraudulent guest profiles and the potential for significant financial losses. Hosts should be aware of the security vulnerabilities on platforms like Airbnb.

about 17 hours agoCitrus Heights, CA85
Letter: Whistler traffic woes ‘not just about roads’ - Pique Newsmagazine

This article discusses traffic issues in Whistler, British Columbia, suggesting that road infrastructure alone isn't the sole cause. While not directly about STRs, it hints at broader issues like increased tourism and potential impacts on local services which can affect hosts. This impacts the guest experience and host operations.

about 21 hours agoWhistler, BC65
News article thumbnail
Minor Hotels Builds AI Stack From Scratch To Improve Personalization

Minor Hotels is developing an AI platform from scratch to enhance guest personalization. Unlike rivals layering AI onto existing systems, Minor's approach prioritizes real-time data for faster impact. This signifies a potential advantage in marketing, offering, and service improvements for their 640+ hotels and 12 brands.

about 21 hours ago65

Curated by Learn STR by GoStudioM