Enhancing Guest Experiences: Property Management Insights from France

86 viewsPublished: November 17, 20237m 23sScore: 78
Hosting Operations
intermediate
Amenities
Guest Communication
Check-in
Checkout
Guest Reviews

Summary

In this episode, Tim Hubbard discusses the importance of guest experience, especially regarding the entrance of a property and accounting for unexpected weather conditions. Some key takeaways include simplifying Wi-Fi access and minimizing long passcodes to make check-in as seamless as possible.

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